FAQs

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Delivery details will be provided in your confirmation email.

Once your articles have been submitted, you will receive an email from us with a tracking number.

We accept payments via ideal, bank contact and credit card. If you are not sure if your payment method is accepted, follow the steps on the payment page to verify your payment method.

We use Ideal, Bancontact, Mastercard to process all our orders via a secure payment system.

Contact us if you have questions or comments about your order.

quentin.plair@psamaxx.com

To send a return, simply contact our customer service quentin.plair@psamaxx.com and we will inform you of the delivery address for the return. Once you have confirmed your return, you can send the product back to us with a courier of your choice.

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